HOW NORMAL MESSAGE LOOKS
Let's start with an explanation of what SMS is. The most used sort of text messaging is SMS, which stands for
Short Message Service. Obviously, we all text our friends and family throughout the day. Companies, including yours, have just gotten into the SMS/text messaging pool to connect with customers. It's a fantastic and far more convenient way for customers to communicate with your company than making a phone call or sending an email. Because 98 percent of text messages are read within 5 minutes, SMS text messages are a highly engaging and successful way to engage with your customers. Whether it's two-way chats about buying a product, filling out a loan application, getting technical support, or receiving order alerts, we've got you covered.
SMS isn't perfect: spoofing is a possibility because messages aren't branded with your company's logo. It's difficult for your customers to verify whether the communication they just got was genuinely delivered by you because the sender is identified just by a phone number. By displaying your brand and confirming that the message was delivered by you,
RCS Verified Message makes message more welcoming for business text messages received on Android.