● Providing
customers
with two-way communication
● Message customization, including bespoke bulk
SMS messages
● One-time passwords are sent by email (OTPs)
● Confirming appointments or making reservations
● Monitoring the
delivery
of messages
to provide feedback on customer service initiatives
● Promoting bargains and special offers
● With segmented
marketing
efforts, you may be more flexible.
● Notifications about shipment tracking
● Simple tasks can be automated to free up staff time.
● Time-sensitive
messages
are scheduled at regular intervals.
● For account security, use two-factor authentication (2FA).